FAQ's

What products does ZA Computers sell?

ZA Computers offers a wide range of computer accessories and peripherals including branded combos, wired and wireless keyboards, wired and wireless mice, headphones, gaming accessories such as gaming mice, keyboards, and mouse pads, as well as computer accessories like laptop stands, bags, DVD drives, and cables. We are constantly updating our collection to bring you the latest and best products.

Do you deliver all over Pakistan?

Yes, we deliver to customers across Pakistan through trusted courier partners. Delivery timeframes may vary depending on your city and location. Once your order is dispatched, we will share tracking details with you where available.

How long does delivery take?

Delivery usually takes 3 to 5 working days depending on your location. Orders within Karachi may be delivered sooner. Please note that delivery times may vary during peak seasons or due to courier delays beyond our control.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) as well as bank transfer. Payment details will be available at checkout. We do not store any sensitive payment information on our end.

Can I return a product?

We do not offer returns. However, we do offer exchanges within 5 days of delivery, provided the product is unused and in its original packaging. Please contact us before sending any product back so we can guide you through the process.

How do I request an exchange?

To request an exchange, contact us within 5 days of receiving your order via phone or email. Please keep the product unused and in its original packaging. Once we confirm your exchange request, we will guide you on how to send the item back and get your replacement.

Are all products covered under warranty?

Some products carry a manufacturer warranty depending on the brand and product type. Warranty details are mentioned on the product page where applicable. Warranty does not cover physical damage caused by misuse or accidents.

What if I receive a damaged or wrong product?

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photographs of the item. We will review your case and arrange a replacement or exchange as quickly as possible.

Are there any non-exchangeable products?

Yes, certain products are non-exchangeable due to hygiene or usage reasons. These items are clearly marked on their product pages. Please read the product description carefully before placing your order.

How can I contact ZA Computers?

You can reach us through the following:

Phone: 0347-2138285 | 0321-2760844 Email: zacomputer194@gmail.com

Our team is available during business hours and we will get back to you as soon as possible.